Aviation ePayments and Tenant Technology Services

Security and Privacy Statements

Aviation ePayments Security Statement

Thank you for visiting Aviation ePayments and reviewing our security statement. The purpose of this statement is to let you know how we protect information you may choose to provide to us.

The City of Phoenix Aviation Department has taken several steps to safeguard the integrity of its data and prevent unauthorized access to information it maintains, including but not limited to auditing, authentication, encryption, and monitoring. The Aviation Department also employs technical and other safeguards to protect financial and other sensitive information for those who choose to do business with the Aviation Department over the Web, such as making electronic payments for goods and services. These measures are designed and intended to prevent data corruption, block unknown or unauthorized access to our systems and information, and to provide reasonable protection of personally identifying information in our possession.

The Aviation Department recognizes that there is no such thing as "perfect security," so this information should not be construed in any way as giving business, legal, or other advice, or warranting the security of information provided via the Aviation Department’s ePayments Website as fail proof.

Aviation ePayments Privacy Statement

Thank you for visiting Aviation ePayments and reviewing our privacy policy. The purpose of our policy is to inform you of the types of information we gather when you visit our site, how we may use that information, whether we disclose it to anyone, and who to contact with questions.

Information We Collect

When you visit our site, we do not collect your personal information, like your name or address, unless you choose to provide it to us. We do collect some technical information that's used to improve your visit to our site, to help us make the site more useful for you, and to learn about the number of visitors to our site and the types of technology our visitors use.

When you browse, read pages, or download information on Aviation ePayments, we automatically collect and store:

  • The IP address from which you access our site (an IP address is a number that is automatically assigned to your computer whenever you connect to the Internet)
  • The type of browser used to access our site (such as Chrome or Internet Explorer)
  • The date and time you access our site
  • The pages you visit

Information You May Provide

You may choose to provide us with personal information, such as by filling out a form or conducting an online transaction. We use the information you provide for its stated purpose, such as to respond to your questions, deliver information you have requested, register your opinion, or conduct a transaction.

Use of Cookies

Browser-based "cookies" are simple text files stored on your computer by your Web browser. There are basically two types of these cookies, persistent and non-persistent.

Persistent cookies stay on your computer even after you navigate away from a website. We do not use persistent cookies in Aviation ePayments.

Non-persistent cookies are automatically destroyed when you close your Web browser. We use non-persistent cookies in Aviation ePayments that keep track of your online session and make it possible for you to complete a form or use a function.

Third Party Cookies

Some features on our website rely on interaction with third party websites for processing payments. Pages on these third party websites may present cookies over which the City of Phoenix Aviation Department has no control. You can change permissions of your website browser to block cookies, however, some website features may not work as intended.

Information Disclosure

As a governmental agency, we are governed by public records laws. Any information that we receive through the use of our site is subject to the same provisions as information provided on paper.

If you send us e-mail or submit a communication through Aviation ePayments, we may redirect your message to another governmental agency or person who is in a better position to answer your question or handle your message. We only share the information you provide with another agency if your inquiry relates to that agency or as otherwise required by law. Your e-mail or communication and information contained within it could also be released to a media outlet through a formal public records request. This may include your name and e-mail address. Therefore, before you submit e-mail or communications to the Aviation Department, you should understand it is not private or confidential.

Otherwise, we do not share personally identifying information with any third party without your permission. We disclose only in aggregate form our statistical analyses or demographics of users to third parties. This information is not reported or used in any manner that would reveal personally identifying information and is not released to any outside parties unless we are legally required to do so in connection with law enforcement investigations or other legal proceedings.

External Link Disclaimer

Links to External Sites open in a new window and leave the Aviation ePayments website.

The Aviation ePayments website contains links to other websites operated by private businesses. When you follow an external link to another site, you are no longer on the Aviation ePayments website and these policies will not apply to other sites. When you follow an external link to another website, you are subject to the privacy policy of that new site. Links to websites outside of the Aviation Department are offered solely for your convenience; they do not constitute an endorsement and are not a recommendation of any product, service, or organization.

The City of Phoenix Aviation Department is not responsible for and has no control over the policies or content of any third-party sites. Any concerns or comments related to the contents of the sites accessed through external links should be directed to the author of that website. Use of any information obtained from such external links is voluntary, and reliance on it should only be undertaken after an independent review of its accuracy, completeness, efficacy, and timeliness.

Neither the City of Phoenix Aviation Department, nor any agency, officer, employee, or contractor of the City of Phoenix warrants the accuracy, reliability, or timeliness of any information published by external sites, nor endorses any content, viewpoints, products, or services linked from external sites, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of such information may be inaccurate or outdated. Any person or entity that relies on any information obtained from external sites does so at his or her own risk.

For More Information

If you have questions about this privacy policy, or if you believe that the City of Phoenix Aviation Department is using your personally identifying information for a purpose other than described here, please contact the City's Information Security & Privacy Office.